In the New Years Honours List of 2006, Bill was made an Ordinary Member of the Order of the British Empire, for services nationally in tackling anti-social behaviour.
Bill has been a senior social housing manager for 35 years, managing, at various times, a housing stock of 70,000 properties, taking the management lead on improvement and new build programmes and also specialist services in rehousing, homelessness and housing advice. For the last 18 years he has specialised in social housing and anti-social behaviour and is recognised nationally as one of the Country's pre-eminent experts in this service area. He has been instrumental in the development of the tools and powers available to social landlords to enable them to tackle anti-social behaviour effectively and quickly.
In 2002 he was commissioned by the then Minister for Housing, Lord Falconer, to write the Government's Green Paper Tackling Anti-social Tenants, which formed the basis for the social housing sections of the Anti-social Behaviour Act 2003.
During this period he also assisted in the formulation of those sections of the Police Reform Act 2002 which gave social landlords access to anti-social behaviour orders (ASBOs) to tackle the anti-social behaviour of juveniles in and around their housing stock.
In 2005 he was listed in the top 30 most influential figures in social housing. He was specifically responsible within the Respect Task Force for promoting the Respect Standard for Housing Management and compliance with the ASB requirements of KLoE 6. Bill continues to advise nationally on anti-social behaviour in social housing and appears regularly on radio to give his views on current developments in this significant area of public concern.
Bill has, over the years, worked across the whole of England and Wales with social landlords and other community safety service providers to develop their understanding of the action available to them to tackle anti-social behaviour.
In the last 7 years, working with Gary Woodward, his partner in ASB Action Ltd, Bill has produced tailored policies, procedures and protocols which have practically assisted social landlords to achieve their own potential in this service area and which have removed barriers to successful outcomes for the served community. He has delivered training programmes on: ASB case management; the use of tools and powers; the development of evidence and the production of high quality statements; anti-social behaviour and mental ill-health; and, specifically, anti-social behaviour in sheltered housing and retirement schemes. Both have also worked to directly support and mentor senior housing managers in the delivery of their own supervision of services to stop anti-social behaviour and to prevent its repetition.
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